Frequently Asked Questions – USMSTYLE

Last Updated: December 15, 2015

  1. Is USM Haller furniture authentic?
    Yes. We sell only genuine, authentic USM Haller furniture made in Switzerland.
  2. Do you offer assembly?
    Yes. Our White Glove delivery service includes full assembly and placement in your home.
  3. How long does shipping take?
    Standard delivery takes 5-10 business days within the US. White Glove delivery may take 7-14 business days.
  4. Can I customize the color?
    Yes. USM Haller furniture is available in multiple colors including red, white, black, yellow, blue, and silver.
  5. Do you ship internationally?
    Please contact us at contact@usmstyle.com for international shipping quotes.
  6. What is your return policy?
    You may return unused items within 30 days. Custom orders are final sale.
  7. How do I clean my USM Haller furniture?
    Use a soft, damp cloth. Avoid harsh chemicals or abrasive cleaners.
  8. Can I add more modules later?
    Yes. USM Haller is a modular system. You can purchase additional modules at any time.
  9. How do I contact customer service?
    Email: contact@usmstyle.com
    Phone: (510) 367-5643
  10. Do you offer a warranty?
    Yes. All USM Haller furniture comes with a manufacturer’s warranty against defects.